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Facilities Case Studies
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Bass Security is a nationwide, full service locksmith and physical security operation. Providing products and services to maintain/repair the store security systems for 50,000 retail locations. Bass Security provides the following services to those locations:

  • CCTV – service and installation
  • Access Control Systems – service and installation
  • High Security Key Systems – patented or restricted keyways to fit any need
  • Master Key Systems – multilevel systems to fit any need
  • Locks and Door Hardware – service and installation
  • Exit Alarms – service and installation
  • Safes – service and installation
  • Service Agreements

We do all of the above services every day. Our 2,500+ technicians provide on-site repairs and installations on a 24-hour, seven days a week basis. We schedule anywhere in the United States, Canada or Puerto Rico. Staffed by professional security consultants, we can evaluate your facilities and engineer a security system that is reliable, effective and economical.

As part of Bass Security's commitment to world-class customer service, every customer receives:

  • Best On–Time service in the industry – Bass Security has the quickest and most reliable emergency response - we will respond and be on-site when we say we will – guaranteed!
  • Standardized products and systems – We will work with construction and loss prevention together to ensure that Facilities need for economical and reliable solutions are met
  • Fixed pricing – negotiated pricing on products and services nationwide
  • Exceptional Service Technicians who:
    • Must agree to follow our strict code of conduct
    • Submit to a background check every 2 years
    • Follow our ID policies
    • Are graded according to both customer satisfaction and compliance with policies
  • Professionally managed installs
    • Account Coordinator dedicated to customer account
    • Account Coordinator does phone analysis and if service is needed will dispatch a qualified technician based on the problem
    • Account Coordinator will follow up with end user after service is to ensure complete satisfaction with the job
  • Detailed, Web-based reporting

Today, more than ever before, security is an ever increasing need in everyone's life and we trust you'll find what you are looking for at Bass Security.

Body Cap Element
26701 Richmond Rd.
Cleveland, Ohio 44146-1449
Phone: (216) 755-1200, Toll Free: (888) 774-3400
Fax: (216) 755-1240 or Toll Free: (888) 774-3500